Internal Server Error when Uploading Files
Nov 16, 15:42 AEDTResolved - This incident has now been resolved. If you are still having issues please contact Support as soon as you can.Nov 16, 14:20 AEDTInvestigating - We are currently...
View ArticleUsers are unable to e-prescribe
Nov 22, 18:43 AEDTResolved - This incident has now been confirmed as resolved. If you are still facing any difficulties please reach out to the support team for further assistance.Nov 22, 18:37...
View ArticleeRx undertaking planned maintenance
Dec 12, 23:15 AEDTCompleted - The scheduled maintenance has been completed.Dec 12, 23:01 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 6,...
View ArticleeRx Maintenance
Dec 13, 23:20 AEDTCompleted - The scheduled maintenance has been completed.Dec 13, 23:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 13,...
View ArticlePlanned Database Upgrade
THIS IS A SCHEDULED EVENT Dec 17, 21:00 - 22:30 AEDTDec 4, 16:18 AEDTScheduled - We will be undertaking a scheduled database upgrade between 9:00 PM - 10:30 PM AEDT, during which users may not be able...
View ArticleAustralian Immunisation Register (AIR) Web Services Intermittent Outage
Dec 19, 15:13 AEDTResolved - This incident has been resolved.Dec 18, 15:19 AEDTInvestigating - Good afternoon,Services Australia is advising of an intermittent error being experienced by some users...
View ArticleIHI validation Degradation
Jan 14, 09:28 AEDTResolved - This incident has now been resolved.Jan 13, 02:10 AEDTMonitoring - We are currently monitoring the IHI validation. If you continue to face issues please contact MediRecords...
View ArticleMultiple Issues
Jan 16, 22:28 AEDTResolved - This incident has now been resolved. Please contact Support if you are continuing to have errors appear.Jan 16, 18:57 AEDTIdentified - Some customers are experiencing...
View ArticleHealthLink Planned Outage
Feb 20, 23:30 AEDTCompleted - The scheduled maintenance has been completed.Feb 20, 20:30 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 14,...
View ArticleMediRecords Database Upgrade
THIS IS A SCHEDULED EVENT Mar 21, 20:00 - 22:00 AEDTMar 6, 13:29 AEDTScheduled - We are undertaking a crucial database upgrade. During this time MediRecords will be unavailable. Users will not be able...
View ArticleSoftware Degradation
Apr 5, 13:17 AEDTResolved - This incident has now been resolved. We are continuing to monitor the situation. If you are still experiencing degraded performance please contact MediRecords Support.Apr 5,...
View ArticleHealthLink Maintenance Window
May 22, 01:30 AESTCompleted - The scheduled maintenance has been completed.May 21, 22:30 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 15,...
View ArticleMediRecords Upgrade
May 30, 02:00 AESTCompleted - The scheduled maintenance has been completed.May 29, 22:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 13,...
View Article1 Hour Outage Confirmed Friday 21st June
Jun 21, 06:52 AESTCompleted - The scheduled maintenance has been completed.Jun 21, 06:12 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 20,...
View ArticleMedicare Outage
Aug 2, 08:25 AESTResolved - Medicare has reported that they have resolved the outage affecting their systems. If you are still experiencing issues please contact Medicare Support.Aug 1, 16:32...
View ArticleMediRecords Planned Maintenance
Aug 18, 21:30 AESTCompleted - The scheduled maintenance has been completed.Aug 18, 21:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 31,...
View ArticleInternal server error - Unable to use Chat function
Oct 8, 11:09 AEDTResolved - This incident has been resolved.Oct 8, 10:39 AEDTInvestigating - We are currently investigating an issue that is affecting the following:- Chat function- Patient Search-...
View ArticleCustomers unable to access Medirecords
Oct 8, 16:03 AEDTResolved - This incident has been resolved.Oct 8, 13:35 AEDTInvestigating - Customers are unable to log into Medirecords and are experiencing high levels of slowness.
View ArticleIncident: System Degredation
Oct 11, 11:18 AEDTResolved - This incident has been resolved.Oct 10, 13:56 AEDTUpdate - We are continuing to monitor the resultsOct 10, 11:36 AEDTMonitoring - A fix has been implemented and we are...
View ArticleScheduled Maintenance
Oct 13, 06:00 AEDTCompleted - The scheduled maintenance has been completed.Oct 13, 03:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 3,...
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