Investigating – Re-Prescribe Functionality Displaying Incorrect Dates
May 6, 13:07 AESTInvestigating - We are currently investigating an issue affecting the Re-Prescribe functionality in the Medications module. When using either "Prescribe & Print" or "E-Prescribe...
View ArticleRTPM Pop-Up Alert Not Appearing on Prescription
May 13, 17:29 AESTResolved - This incident has been resolved.May 13, 12:00 AESTInvestigating - Status: InvestigatingEnvironment: MediRecords Production (MR Prod)First Reported: 13 May 2025Impact Level:...
View ArticleNotice: Services Australia Scheduled Maintenance – Saturday, 14 June 2025...
Jun 14, 22:45 AESTCompleted - The scheduled maintenance has been completed.Jun 14, 22:15 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 13,...
View ArticleSlowness when Loading Information within MediRecords
Jun 16, 17:00 AESTResolved - This incident has been resolved. If you believe you are continuing to be affected by the issue, please contact our Support Team immediately.Jun 16, 14:22 AESTInvestigating...
View ArticleStatus Update – Intermittent Slowness Across the MediRecords Platform
Jun 20, 14:21 AESTResolved - This incident has been resolved.Jun 20, 12:12 AESTInvestigating - We are currently aware of an issue causing intermittent slowness across the MediRecords platform.Our...
View Article